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Terms & Conditions

Last Updated: 10-12-2025

Welcome to Nutra Buddy. By subscribing to, purchasing, or using our healthy meal services, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights, responsibilities, and the policies that govern our service.

Terms & Conditions

Service Overview

Nutra Buddy provides tailored, nutritious meal plans designed to support healthy lifestyles. Meals are prepared fresh and delivered based on the customer’s selected plan, dietary preferences, and schedule.

Eligibility

By using our service, you confirm that:

  • You are at least 18 years of age.

  • You provide accurate personal, delivery, and billing information.

  • You are legally capable of entering into binding agreements.

Meal Plans & Customization

  • Customers may select meal preferences such as calorie count, dietary restrictions, and ingredients to avoid.

  • While we try our best to accommodate preferences, specific results (like weight loss or muscle gain) are not guaranteed.

  • Nutritional information provided is approximate and may vary slightly from meal to meal.

Allergies & Health Conditions

  • Customers must disclose any food allergies or medical dietary restrictions.

  • We take precautions but cannot guarantee a 100% allergen-free environment.

  • The company is not liable for reactions caused by undisclosed or unknown allergies.

Orders & Subscription

  • All orders must be placed through our official website, app, or authorized contact channels.

  • Subscriptions renew automatically unless paused or canceled before the renewal date.

  • Delivery schedules depend on region and availability.

Payment & Billing

  • Full payment is required at the time of ordering or before subscription renewal.

  • We accept major payment methods as displayed at checkout.

  • Prices may change; customers will be notified before any revisions.

Delivery Policy

  • Delivery times are approximate and may vary due to traffic, weather, or unforeseen circumstances.

  • If a customer is unavailable at delivery time, meals may be left at a safe spot if instructed.

  • We are not liable for spoilage due to delayed collection after delivery.

Cancellations, Pauses & Refunds

  • Meal plans may be paused or canceled with 24 hours’ notice prior to preparation.

  • Refunds are not issued for:

  • Already prepared meals

  • Missed deliveries due to customer unavailability

  • Partial-week cancellations

  • In rare cases (such as order errors), refunds or replacements may be offered at company discretion.

Food Handling & Storage

  • Meals must be refrigerated immediately upon delivery.

  • Customers are responsible for proper heating, storage, and consumption within recommended time frames.

  • The company is not liable for foodborne illnesses resulting from improper storage or handling.

Intellectual Property

  • All branding, images, logos, meal plans, and content are owned by [Your Company Name] and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Nutra Buddy is not responsible for:

  • Any personal health outcomes related to diet or lifestyle changes

  • Misuse of products

  • Delays or interruptions in service

  • Indirect, incidental, or consequential damages

Termination

We reserve the right to suspend or terminate service to customers who violate these terms or engage in misuse of the platform.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the service after changes constitutes acceptance of the updated terms.

Contact Us

For questions or support:
Email: [your email]
Phone: [your phone]
Website: [your website]

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